The process of increasing the knowledge and skills of the workforce to enable them to perform their jobs effectively.
Training is, therefore, a process whereby an individual acquires job-related skills and knowledge.
Effective training starts with a “training strategy”. The three stages of a training strategy are:
- Identify the skills and abilities needed by trainees.
- Draw up an action plan to show how investment in training and development will help meet business goals and objectives.
- Implement the plan, monitoring progress and training effectiveness.